PRIVACY POLICY
We respect and protect the privacy of people that use zero5leadgen.com.au. Our privacy policy tells you how we collect and use information that we receive through our website.
Our Privacy Obligations
Zero5 Digital Lead Generation is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information as outlined in the:
- Privacy Act 1988 (Cth) (the Privacy Act), including the Australian Privacy Principles (APPs); and
- Australian Government Agencies Privacy Code (the Privacy Code).
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies and individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.
Gathering feedback and information from users about how they use the website helps us to provide the best possible experience on zer5leadgen.com.au. The information helps us to understand:
Personally identifiable information about you is collected only when you knowingly and voluntarily submit it to us. If you provide us with your email address, it will not be added to any other mailing list or disclosed without your consent.
Gathering feedback and information from users about how they use the website helps us to provide the best possible experience on zer5leadgen.com.au. The information helps us to understand:
- how you use the website
- how you rate your experience
- whether you would recommend the site to others
Personally identifiable information about you is collected only when you knowingly and voluntarily submit it to us. If you provide us with your email address, it will not be added to any other mailing list or disclosed without your consent.
How we collect personal information
Emails
When you email us personal information, or provide it us through 'contact us' options provided through this site or rated sites:
we will record your email address and any other information submitted
we will use this information for the purpose for which you provide it (for example, respond to request for information)
your email address will not be added to a mailing list, unless provided by you specifically for that purpose.
If you fail to provide us with a minimum level of information (usually marked with an asterisk and generally, an email or mailing address), we may not be able to respond to you.
When you email us personal information, or provide it us through 'contact us' options provided through this site or rated sites:
we will record your email address and any other information submitted
we will use this information for the purpose for which you provide it (for example, respond to request for information)
your email address will not be added to a mailing list, unless provided by you specifically for that purpose.
If you fail to provide us with a minimum level of information (usually marked with an asterisk and generally, an email or mailing address), we may not be able to respond to you.
Google analytics
We use Google Analytics to help improve the efficiency and usability of our website. Google Analytics gathers statistics about how people access and use our website. It anonymously tracks thinks like:
By using this website, you consent to Google processing data about you. Check Google's Privacy Policy for more information.
You can opt out of Google Analytics by disabling cookies and JavaScript, or using Google’s opt-out service. You can also find their contact details on Google's Contact us page.
We use Google Analytics to help improve the efficiency and usability of our website. Google Analytics gathers statistics about how people access and use our website. It anonymously tracks thinks like:
- your device's IP address
- device screen size
- device type, operating system and browser information
- geographic location (city)
- referring domain and out link if applicable
- the date and time you visited the site
By using this website, you consent to Google processing data about you. Check Google's Privacy Policy for more information.
You can opt out of Google Analytics by disabling cookies and JavaScript, or using Google’s opt-out service. You can also find their contact details on Google's Contact us page.
Cookies
A cookie is information in a small data file that a website sends to your browser when you access a website. The cookie is stored on your device, but cannot do anything to it. It helps coordinate your access to pages on the website. We cannot find out your name or email address, or anything about your computer, by using cookies. We don't store or collect cookie information.
A cookie is information in a small data file that a website sends to your browser when you access a website. The cookie is stored on your device, but cannot do anything to it. It helps coordinate your access to pages on the website. We cannot find out your name or email address, or anything about your computer, by using cookies. We don't store or collect cookie information.
How we safeguard personal information
We take seriously our obligations to protect the personal information we hold. We take reasonable steps to protect your personal information against misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include:
- Internal access to information is on a 'need to know' basis and only by authorised staff members
- monitoring system access which can only be accessed by authenticated credentials
- regularly updating and auditing our storage and data security systems
Accessing and correcting personal information
Under the Privacy Act (Australian Privacy Principles 12 and 13) you have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information. You can ask for access or correction by contacting us and we must respond within 30 days. If you ask, we must give you access to your personal information, and take reasonable steps to correct it if we consider it is incorrect, unless there is a law that allows or requires us not to.
We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible.
We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible.
How to make a privacy complaint
If you are not satisfied with how we have collected, held, used or disclosed your personal information, you can make a formal complaint to our Privacy Officer.
Your complaint should include:
Your complaint should include:
- A short description of your privacy concern;
- Any action or dealings you have had with our staff to address your concern; and
- Your preferred contact details so we can contact you about your complaint.
How to contact our Privacy Officer
Contact the Zero5 Digital Lead Generation's Privacy Officer if you want to:
We review this Policy regularly, and may update it from time to time.
This Policy was last updated on: 1 September 2020.
- Ask questions about our Privacy Policy, or if you need a copy of this Policy in an alternative format;
- Obtain access to or seek correction of your personal information held by us; or
- Make a privacy complaint about Zero5 Digital Lead Generation.
We review this Policy regularly, and may update it from time to time.
This Policy was last updated on: 1 September 2020.
